Internet architecture · Complex systems · Applied AI

Advise. Conceptualise. Realise.

Expert engineering for the hard problems: internet architecture, complex debugging, applied AI and analytics. From the first conversation to a realised, measured result.

Projects by request only. Existing client? Customer login

LATENCY · CHECKOUT · P50 / P952000 ms1500 ms1000 ms500 msSPIKE · 14:02TRACE · 7f3a…c21gatewaycheckoutauthcartpg.querypool.waitpaymentseventsrenderLOGS · checkout-api · live14:02:03INFOGET /api/cart 200 41ms14:02:07INFOPOST /api/checkout 200 182ms14:02:11WARNpool wait 1.9s conn=48/5014:02:15INFOGET /api/cart 200 39ms14:02:19ERRORtimeout acquiring connection (2000ms)14:02:23WARNpool wait 2.1s conn=50/5014:02:27ERRORPOST /api/checkout 504 30012ms14:02:31INFOretry 1/3 payments.authorise14:02:35WARNslow query orders_by_customer 1.8s14:02:39INFOEXPLAIN: seq scan on orders (4.1M rows)14:02:43INFOindex orders(customer_id, created_at) ✓14:02:47INFOpool wait 3ms conn=12/5014:02:51INFOPOST /api/checkout 200 151msERRORS · 7 DAYS × 24 HROOT CAUSE FOUNDConnection pool exhaustedMissing index · fixed and verifiedCLIENTSweb · appCDN · WAFedgeGATEWAYroutingAUTHoidc · ssoCHECKOUTsvc · ×6SEARCHsvc · ×4ACCOUNTSsvc · ×3QUEUEeventsWORKERSasyncML MODELinferenceANALYTICSstreamPOSTGRESprimary + 2REDIScacheDATA LAKEparquet1234LATENCY BUDGET · 300 MSTECHNICAL EDGEARCH-01 · TARGET STATEREVCSTAGE02TeWORKSPACEDELIVERYSearch projects, services…CTRL KSUPlatform overviewLIVEUPTIME · 30 D99.99%P95 LATENCY182 msORDERS / MIN1 284CONVERSION3.8%Requests · last 24 hTODAYLAST WEEK100k75k50k25kBy regionJHBCPTDBNLDNFRASINSERVICESTATUSP95LOADcheckout-apiHealthy142 mssearchHealthy88 msaccountsScaling96 msworkersHealthy—ml-inferenceHealthy210 ms9:41Orders today1 284+12%R349R785R822R735GO-LIVEReleased to productionMeasured against the agreed target03RealiseBUILD · SHIP · MEASURE02ConceptualiseARCHITECT · DESIGN · PROVE01AdviseDIAGNOSE · MEASURE · DECIDE

One team, the full cycle

From the first question to a working result.

The people who diagnose the problem are the people who deliver the fix, so nothing gets lost between advice and delivery.

  1. 01

    Advise

    An independent, expert view on the problem in front of you.

    • Technical consulting
    • Research & due diligence
    • Complex debugging & diagnosis
  2. 02

    Conceptualise

    A design that fits your platform, your team and your constraints.

    • Internet & platform architecture
    • Solution design & prototypes
    • AI & analytics strategy
  3. 03

    Realise

    Built, shipped and measured against what we agreed at the start.

    • Complex technical projects
    • AI solutions & data platforms
    • Go-live & measured outcomes

How we work

Driven by evidence, judged by results.

  • AI-driven

    AI in our own tooling and in what we deliver, where it earns its place.

  • Data-driven

    Decisions backed by measurements and analytics, not opinion.

  • Results-driven

    Every engagement ends with an outcome you can measure.

By request only

We take on a small number of projects at a time.

Tell us about the problem. If it is a fit, you will hear back from the person who would lead the work.